PALLILEE / CUSTOMER CARE

Privacy, Considered.

At PALLILEE, thoughtful experiences extend beyond the products we create. We respect your privacy and believe in being clear about how personal information is collected, used, and protected.

LAST UPDATED / 11 OCTOBER 2026

OUR CURRENT WEBSITE

A Considered Beginning.

PALLILEE is currently presenting its upcoming collection. Online purchasing is not yet available. Visitors may explore our website and contact us directly by email.

01

Who We Are

This website is operated by PALLILEE Establishment (مؤسسة باليلي), a business registered in Jeddah, Kingdom of Saudi Arabia. PALLILEE Establishment is responsible for the personal data it processes through this website.

Website: pallilee.com

For privacy-related questions and requests, please contact: hello@pallilee.com

02

Information We Collect

We currently collect limited personal information in connection with operating our website and responding to inquiries.

  • Contact information, such as your name or email address, when you choose to contact us.
  • Information you voluntarily include in your email correspondence.
  • Technical information that may be recorded automatically when you access our website, such as your IP address, browser type, and basic server logs.

We do not currently request payment card information or collect order details through an online checkout.

03

How We Use Information

Personal information may be used to:

  • Respond to your questions and inquiries.
  • Communicate about potential collaborations.
  • Maintain the security and functionality of our website.
  • Address technical issues and prevent misuse.
  • Comply with applicable legal obligations.

We do not currently operate an email newsletter or use Google Analytics or Meta Pixel on this website.

04

Legal Basis for Processing

We process personal information only where there is an appropriate lawful basis under applicable data protection requirements.

Depending on the activity, this may include your consent, our legitimate interests in responding to inquiries and maintaining website security where legally permitted, or compliance with legal obligations.

Providing information by email is voluntary. However, without a way to contact you, we may be unable to respond to your inquiry.

05

Cookies & Website Technology

Our website uses WordPress and WooCommerce technology. Depending on the features in use, essential cookies or similar technologies may support website operation, security, and session functionality.

We do not currently use advertising pixels or dedicated marketing analytics tools. If this changes, we will update this policy and introduce any required consent controls.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

06

Sharing & Service Providers

We do not sell your personal information.

Information may be processed by service providers that support our website hosting, email communications, or technical operations, to the extent necessary to provide these services.

We may also disclose information where required by applicable law or a lawful request from a competent authority.

07

International Processing

Depending on the infrastructure used by our hosting and email providers, personal information may be processed or accessed outside Saudi Arabia.

Any applicable international transfers must be assessed and handled in accordance with Saudi personal data protection requirements.

08

Security & Retention

We seek to use appropriate technical and organizational measures to protect the personal information we handle.

Email correspondence is retained for as long as reasonably necessary to manage the relevant inquiry, subject to applicable legal requirements.

Technical records may be retained according to operational security needs and our service providers’ retention settings.

Personal information should be securely deleted or anonymized once it is no longer needed, unless continued retention is required by law.

09

Your Privacy Rights

Subject to applicable Saudi personal data protection law, you may have the right to:

  • Be informed about how your data is used.
  • Access your personal information.
  • Request a readable copy of your information.
  • Request correction or updating of inaccurate data.
  • Request deletion where legally applicable.
  • Withdraw consent where processing relies on consent.

To exercise these rights, please email hello@pallilee.com . We may need to verify your identity before responding to certain requests.

You may also raise concerns with the competent Saudi data protection authority through its official channels.

10

Updates to This Policy

As PALLILEE develops and new services become available, our privacy practices may change.

We will update this policy when necessary and revise the date shown at the top of this page. Material changes will be communicated as required by law.

BORN ON THE RED SEA · JEDDAH

Thoughtful by Nature.